Snoonet is hiring community staff!

Snoonet is looking to hire community staff members. Applicants should be active and engaged in our IRC communities and be interested in volunteering their time to make the network a better place.

Responsibilities

Community staff will assist with various projects designed to improve the user experience on Snoonet. They will be expected to consult with communities, specifically with an eye to understanding community needs and suggesting tools and policies that should be developed to assist with community moderation and growth.

On a day-to-day basis, responsibilities will also include assisting with support requests in #help and in our ticket system, drafting communications about upcoming events or ongoing issues, and generally providing users and channel operators with support and assistance.

Qualifications

We are primarily looking for people with ideas, energy, and a willingness to contribute to the community. Community staff WILL be network operators, and as such, we are looking for people with knowledge of basic IRC commands, including how to set up channels and assist others in that respect.

We are NOT looking for operators who are solely interested in providing network support at this point in time. Applicants should be interested in working with communities and demonstrate the motivation, creativity, and initiative necessary to succeed on a volunteer team.

Applications and Inquiries

If you are interested in applying, please visit Volunteer Application and send an application to apply@snoonet.org.

If you have any questions about our community team or our work, please feel free to PM Ari or ScarletAngel.

The ducks are migrating...

Something spooky is happening on Snoonet. The ducks must have been scared off by something…where did they go? Wait…that looks like meatcat, running for dear life out of #foreveralone! Did they finally chase him off? …WAIT! Is that a zombie behind him?

It’s time to choose: you can .bang the monsters and save your fellow redditors or .bef the monsters and let them eat all of your friends.

Later today, the monster hunt will be released.

Rules:

  • All hunting must be done in a channel with at least 10 other people hunting. If you invite gonzobot into #mycoolmonsterhunting channel and there are not 10 other people actively hunting with you you will be disqualified from the contest.
  • The highest average number of kills will win, so killing monsters in 100+ channels will not help you out at all.
  • If there are other ways people find to cheat the system, those involved will be disqualified.
  • Data analysis will be done before the winners are selected.
  • To qualify in the contest, nicknames must be registered or grouped under a registered account.

Prizes:

  • Each winner will be given 2 custom vhost coupons which will entitle them to a custom hostname of their choosing, within reason. Winners can choose to give one or both of these coupons away, or use them both for themselves.
  • If you would like to add to the pot by donating extra Humble Bundle license keys or anything else, please modmail /r/snoonet. We will distribute rewards as evenly as we can between the two winners. We’d be happy to promote any additional contributions, including who or what communities have donated the prizes. We will include any updates to the prize list here and anywhere else that the contest is announced, including /r/snoonet and @snoonet.

Requesting Support

Going forward, please submit all support requests, including network ban appeals, through our support system.

The support system will allow us to track and respond to issues and inquiries in a more efficient and effective manner.

If you require immediate assistance and are not currently banned from the network, Snoonet staff will be happy to assist you in the IRC #help channel. Please keep in mind that you may be redirected back to the support system to create a request due to the nature of your request.

New Snoonet.org Website

We are excited to announce that the new Snoonet.org website is live. The new website features a more modern design and includes embedded Kiwi webchat here. Accessing webchat through our website will allow users easier access to pages like our network rules, channel statistics, and help documentation while chatting.

Feedback on the new site and suggestions for the future can be provided in our #snoonet channel. We recommend tagging Diss, as our new website exists mostly thanks to his hard work!

Network and Channel Stats - Back Online

After much anticipation, network and channel stats are now back online! Invite statistics to your channel to enable stats. You can check them out by typing !stats in your channel or going to chanstats.snoonet.org and clicking your channel name. See where you and your channel rank in the global statistics at stats.snoonet.org. To see other cool stat-related things, see the Anope Stats reference.

Just a reminder that if you’d like to opt out of statistics, you may type ‘/msg nickserv set chanstats off’. The data already collected will not be removed. This is recommended for channels who do not want their members or quotes from their chat made public.

If you haven’t already, you can also check out the services web portal at anope.snoonet.org. The services web portal will allow you to manage your modes and services information.