Requesting Support

Going forward, please submit all support requests, including network ban appeals, through our support system.

The support system will allow us to track and respond to issues and inquiries in a more efficient and effective manner.

If you require immediate assistance and are not currently banned from the network, Snoonet staff will be happy to assist you in the IRC #help channel. Please keep in mind that you may be redirected back to the support system to create a request due to the nature of your request.